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  • Workplace Type: On-site

Trade Consulting

Not just any solution... the right solution.

Partner with experience

Horace W. Robinson may have taught himself how to do the required customs paperwork to move his lumber—but you don’t have to.

The legacy of Robinson’s initiative infuses Cole International’s Trade Consulting department to this day. From our earliest days helping customers move their products over the border, through the increase in compliance and regulatory changes over the years, our Trade Consulting department has grown in size—and experience. We go beyond customs brokerage to ensure we uncover every risk and opportunity in your operations. We listen deeply, all the better to ensure a customized solution that fits your company’s needs.

Want to avoid paying too much duty?
 Worried about being audited?
Planning a large-scale move?

Our Trade Consulting team has you covered.

Our Trade Consulting history:

2002

2002

  • Trade Consulting department opens
  • First foray into consulting; CBSA Verification (audit) Recovery services
2003

2003

  • Expansion into the Toronto and eastern Canada markets
  • Penalty Mitigation Services
2004

2004

  • Large-scale Project department launched
2006

2006

  • Creation of our Audit Response Unit (ARU)
2010

2010

  • Development of e-commerce group
2011

2011

  • Introduced Customs In-House Training Seminars
2013

2013

  • Disputed a CBSA decision before the International Trade Tribunal Court of Appeal (something only lawyers typically take on). Our thorough preparation and presentation led to a successful outcome
2014

2014

  • Free Trade Agreement (FTA) management group assembled
2018

2018

  • Introduced Customs Webinar Series
2020

2020

  • Expanded FTA offerings to include all Trade Agreements

We know that every business is unique and yours is no different. Our skilled Trade Consultants routinely support companies with Free Trade, verifications from Customs and duty recovery—but that’s not all.

We roll up our sleeves and work beside you from the start. Together, we identify your greatest risks and opportunities, while creating flexible solutions tailored to your business’ unique needs and goals. Get started with your free consultation today and enjoy the peace of mind that comes with experience.

Cole McCubbin and Don J. Lucky shared one singular focus as they grew Cole International to what it is today: Customer service.

The drive to provide comprehensive and in-depth customer service fueled the development of our Trade Consulting services in 2002. We began with general consulting and audit recovery in response to high import duty rates and misapplication of customs tariffs. Then, observing how companies were not accurately assessing the products they were importing, we applied our technical strength, exceptional tariff interpretative skills and extensive knowledge of available benefits to help these importers reduce costs and move their goods more efficiently.

Our highly knowledgeable and hardworking Trade Consultants demonstrate our commitment to providing value for our customers every day.

Not only do we live and breathe decades of wisdom, we exist to serve your needs. Combining unparalleled experience with a tireless commitment to each customer, Cole International is your most valued logistics partner.

The support you need

Our team is standing by to help you:

  • Understand what’s at risk - Our comprehensive risk analysis reviews your supply chain process to determine improvements for increasing compliance and reducing risk.
  • Know what you qualify for - Do you qualify for Free Trade or has your supply chain changed? Free Trade qualification exercises and education keep you on top of regulations.
  • Stay on top of your costs - Our team can provide you with a complete tariff classification database so you are aware of the duty applicable to your goods. Let us file for advance rulings to ensure your classification is correct. We can also review your product prior to shipping to Canada to confirm applicability with the Special Import Measures Act (SIMA) to ensure you are not hit with unexpected costs after import.
  • Maintain accuracy of post-import corrections - We can file corrections to your imports if you find that incorrect paperwork or valuation was used for release. We can file for voluntary disclosures to assist in reduction of penalties if you find a large error on several past imports. We can also file quarterly blanket corrections for those imports where quantities and value rely on received amounts and not the shipped amount. This is typical for those products that have values that change due to market adjustments.
  • Get compliant - Access our library of customs compliance manuals and training tools.
  • Determine duty opportunities - We help with duty drawback and duty referral, as well as provide SIMA duty recovery if applicable.
  • Build your team education - Our training webinars and/or in-house placement let your business grow competence.
  • Succeed with large-scale project moves - We provide comprehensive customs and compliance services for large-scale project moves.

Deepen your understanding of our trade consulting world

Check out our easy to follow infographics, where we break down the logistics language!

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